Veterinary Emergency Group

Business Name	Veterinary Emergency Group
Website	veterinaryemergencygroup
E-mail	[email protected]
Phone	267 876-5801
GMB Link	GMB Brand Page
Address	1213 Walnut St Suite 150 Philadelphia PA 19107
Business Description	As a veterinarian Dr David Bessler knew something was wrong with the ER experience A major piece was missing the customer s feelings They were left out in a lobby kept in the dark about treatment options and then hit with surprise fees Enter VEG Along with VEG co-founder David Glattstein and a dedicated team Dr Bessler created the VEG experience where they put people and pets first Customers are met at the door and that door is open 24 7 even on holidays And the staff is trained to treat any emergency from vomiting to surgery If pets could talk they d tell you to stay with them That s why at VEG our open floor plan lets you see everything and participate in your pet s care In fact you can stay with your pet the entire time even through surgery Want to hold your pet during treatment YES We do whatever it takes to take the scary out of a stressful situation With your pet more at ease we can have an open conversation about diagnosis treatment options and costs As a career emergency veterinarian since 2003 Dr Bessler has a passion for helping people and their pets when they need it most His intense focus on families made him realize emergency care was broken and wasn t working for anyone Dr Bessler took a holistic view of the ER experience from start to finish and from every angle to make it better Pets would be treated like people and pet parents like human beings In 2014 armed with a vision and a dedicated team of like-minded people the first VEGgies he purchased his first VEG hospital They worked to reinvent the emergency experience It was in this first hospital that VEG became not normal in a good way This new experience was fully transparent with an open floor plan They created a comfortable setting for pets even if that meant getting on the floor with them and keeping people and their pets together throughout treatment Dr Bessler also defined a positive company culture to make sure VEG would deliver on this revolutionary shift It was exactly what pet parents and emergency vet professionals wanted as VEG has the highest NPS in the vet industry Educated at Emory University with an MBA from The Wharton School of the University of Pennsylvania David Glattstein became immersed in the investment world His significant experience in investing and helping small businesses grow led him to join forces with Dr David Bessler in building the world s veterinary emergency company From his research and experience David recognized the veterinary industry lacked any innovation and entrepreneurship He believed a successful and reimagined veterinary business model required being fully invested in its customers and staff This meant a full revamp of the customer experience as well as the need to foster a robust team culture With a better way in sight and a partner in Dr Bessler who shares the same vision for vet med David is building the world s veterinary emergency company bringing a revolutionary customer experience to as many people and their pets as possible We know you can t plan for an emergency but if your pet ever needs us you ll discover the VEG difference We know you can t plan for an emergency but if your pet ever needs us you ll discover the VEG difference Want to learn more about VEG Get in touch with us Sign up for pet safety tips and more from VEG Sign up for pet safety tips and more from VEG Privacy Policy Terms of Service Send Website Accessibility Feedback 2024 copyright all rights reserved